The result might not be all that surprising, as AI is used the most to solve issues in translation, communication and writing — and is least used in areas such as construction and other manual labor.
Data is from 2024
From studying some 200,000 anonymized copilot sessions in the USA during 2024, Microsoft has been able to produce a list of the 40 most vulnerable jobs — and the 40 least affected ones.
They also say that AI adoption is changing tasks and the economy at a faster clip than other recent innovations:
— Nearly 40% of Americans report using generative AI at home or work, outpacing the early diffusion of the personal computer and the internet, the report says.
Translators top the list
On top of the list of the most affected workers are interpreters and translators, historians, passenger attendants, writers and authors, and sales and customer service functions — all of which have already seen significant disruptions.
The least affected ones are machine operators of different sorts, maids and housekeepers, roofers, dredgers and bridge tenders — and it also includes some health care employees, like surgical and nursing assistants.
Loses out on the coding boom
These are not surprisingly jobs that are hard to automate, require highly specialized skills or critical human connections — which are things general AI chatbots can struggle with.
If you want to see if your job is affected, Business Insider provides the full list.
Please note that this research is on 2024 users of the Copilot chatbot, and therefore loses out on the 2025 AI coding boom, for instance. The subject matter is almost eight months old — and in the fast-paced AI space, that’s a whole generation.
Read more: The paper from Microsoft Research, list on Business Insider, writeup on The Register.