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Microsoft: 81% of SMBs see 2025 as pivotal year for AI at work

Microsoft says AI will upend the workplace, and it will happen sooner than you think. (Picture: Joe McKendry/Microsoft)

People are overworked and under pressure to produce ever more, Microsoft’s new «2025 Work Trend Index» report finds.

Enter AI agents to alleviate the press, they say, and 79 % of leaders concur. Most are now planning to use AI to boost productivity within the next 12 to 18 months.

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